FAQs

Q: What’s the problem with store-bought brands?

There is no standard regulation for skincare ingredients in the U.S. That means taking words such as “natural” and “safe” at face value is unrealistic. Companies can say whatever they want to make you want to buy their products.

Consider: The European union has banned more than 1,000 ingredients from cosmetic use because they are harmful or proven to cause cancer; the U.S. has only banned 30, as of 2018. Companies are only required to test the chemicals in their products for acute skin reactions, such as a rash or swelling; no testing of long-term effects is required.

Remember: What goes on your skin is absorbed into your bloodstream. The simple truth is that many of the unbanned chemicals can cause cancer, birth defects, or reproductive problems. Chemicals are cheap and serve to keep the products from getting rancid. Just because a product smells wonderful, is in beautiful packaging, and costs a lot of money does not mean it is effective or safe enough to put on your body. The ugly truth is it seems money is more important than health to many companies. Americans use numerous products daily from toothpaste to shampoo, body wash, body lotion, hair styling products, deodorants, perfume, and make-up, to name a few. The chemicals may be in small amounts, but add up with extended use, and can build up toxicity in your body that has been linked to cancer. LilaJune Skincare Founder Jennie Townsan strongly urges you to take a close look at your daily habits and rituals. Just a few simple changes can make big differences in your future and the future of your loved ones.

Q: What’s the best way to store my LilaJune Skincare?

LilaJune Skincare uses natural preservatives, not harmful ones.  You can ensure its freshness for the duration of usage by putting the lids tightly on the containers to minimize exposure to oxygen. Containers should also be stored in a cool place to avoid direct exposure to sunlight, as it reduces the product’s potency and shelf life. It’s as simple as that!

Q: How often will I have to replenish my LilaJune Skincare products?

An added benefit of using pure products is that the ingredients are very potent. That means a little bit goes a long way. Use the products sparingly, adjusting for your own skin type, and expect that the containers will last anywhere from one to three months.

Q: How are LilaJune Skincare products shipped?

Shipping is free on all standard orders via the U.S. Postal Service.

Q: What does the “100% satisfaction guarantee” mean?

If you use your LilaJune Skincare products as directed and are not completely satisfied with the results, kindly send an email to support@lilajuneskincare.com. and we will make it right for you.

Q: Where are LilaJune Skincare products made?

LilaJune Skincare products are made with our restorative recipes using pure, natural ingredients, and are fabricated for us by an environmental chemist in Port Townsend, Washington. Our containers are made in the U.S. and are BPA-free.

Q: How are your products packaged?

All LilaJune packaging is manufactured at a windmill-powered factory in a deliberate effort to reduce our carbon footprint.

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